In case of an emergency or breakdown while traveling in a campervan in Australia or New Zealand, follow these steps:
- Stay safe: Pull over to a safe location off the road if possible, turn on your hazard lights and set up reflective triangles if you have them.
- Contact roadside assistance: Your rental agreement will usually include 24/7 roadside assistance. Call the provided number for help with breakdowns, flat tires or other issues.
- Emergency services: For serious emergencies, call the local emergency number (000 in Australia and 111 in New Zealand).
- Inform the rental company: Let your rental company know about the situation as soon as possible. They can guide you through the next steps and arrange for any necessary repairs or vehicle replacements.
- Follow instructions: Adhere to the advice given by roadside assistance or the rental company, and wait for help in a safe location.
Remember, your safety is the top priority. If you’re unclear on anything, get in touch and we’ll provide detailed information and our top tips for staying safe.









