Leo, thank you very much for all help booking the van for our trip next year around de West coast. Communication was perfect, accessibility with the time difference was perfect also! We also like your companie social media videos. Keep going, and give Leo a free beer on friday😜..Were getting exited to go down under!!

Had such a great experience, chatting through our road trip. Jules was super knowledgeable and kind taking time to answer all my questions. Thank you Jules! Can’t wait to go my adventure now :)) xxx

Reuben was really helpful and the service was very stress free.

Just booked a van through Ratpack for my South Island trip and Leo was awesome to deal with- very personable, great communication and answered all my questions. Really felt supported to make this trip happen. Thank you Leo!

Shaun was a legend, highly recommend dealing working with him. He was thorough, got us discounts and so responsive. Looking forward to our trip!

So so helpful!! Leo was the best, so friendly and made sure we got what we wanted and at a great price . Thanks Leo :)

Leo was a huge help and couldn’t have been any more attentive. Couldn’t recommend RatPack enough. Thank you!

Highly recommend these guys! I spoke with Dom and he was so helpful. Really quick to respond and helps you find what you’re exactly looking for. Really looking forward to my van trip in Jan thanks to Dom!

Brilliant service. I dealt with Dom who was great. He found the van and did all the legwork. Also recommended some very good looking campites along my route. Highly recommended all round.

RatPack-Reuben gave a great service on booking our Mad Camper for 2026 would use again!

Leo has been nothing short of exceptional throughout my campervan booking experience. His professionalism, patience, and genuinely warm manner made an otherwise uncertain process incredibly smooth. I changed my dates multiple times and was unsure about my plans, and even cancelled more than once. Despite all of that, Leo remained unfailingly polite, understanding, and supportive. He never made me feel like a burden or an inconvenience. Instead, he consistently reassured me, welcomed further contact, and kept a positive, friendly attitude that is truly rare in customer service these days. In the end, he managed to secure a fantastic deal for me, but what stood out most was his genuine care and his willingness to go above and beyond. If every customer service experience was like the one Leo provided, the world would genuinely be a much better place. Thank you, Leo — Ratpack is incredibly lucky to have you.

Thank you very much to Leo and Dom for the speedy and amazing work they did to help us find a camper for our trip.

Dealt with Shaun who was quickly on to our enquiry and arranged a campervan in NZ for 7 days . Seamless arrangements made easy for us . So easy to arrange thru the team

RatPack are the best company and they have a brilliant team. We hired a campervan for 7 weeks starting at Cairns, going up to Cape Tribulation and down as far as the Blue Mountains travelling 7000k. The service they provide is fantastic, from booking their campervan to dropping it off was stressless. We will definitely be using them again.

My camper got cancelled last minute and Reuben really helped me find another one in such a quick time, he's great!