RatPack Travel
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Home2023-01-28T09:34:28+11:00

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Let’s Road Trip
Book a Campervan

5.0

500+ Google & Facebook reviews

Pick Up
  • Australia
    • Adelaide
    • Alice Springs
    • Brisbane
    • Cairns
    • Darwin
    • Gold Coast
    • Hobart
    • Perth
    • Melbourne
    • Sydney
  • New Zealand
    • Auckland
    • Christchurch
    • Queenstown
to
Drop Off
  • Australia
    • Adelaide
    • Alice Springs
    • Brisbane
    • Cairns
    • Darwin
    • Gold Coast
    • Hobart
    • Perth
    • Melbourne
    • Sydney
  • New Zealand
    • Auckland
    • Christchurch
    • Queenstown

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CUSTOMER REVIEWS

From our RatPackers

5.0

500+ Google & Facebook reviews

5.0

500+ Google & Facebook reviews

Anne
27 January 2023

Amazing people and support provided. I would definitely recommend them to anyone looking for tours or campervan rentals. They helped us on such a personal level and really wanted to match the best campervan for our group. Communication was always fast, efficient and clear. Major thank you to the entire team and especially Jules, Zan and Tyla for finding our perfect campervans!

Jenny Howe Browne
27 January 2023

Really great, friendly booking service - easy to chat to, didn’t mind me changing our dates - called when we arranged to. Really impressed! Definitely use these guys if you’re not sure where to start with booking campers!

Louise Butler
27 January 2023

Today we booked a camper van for an upcoming road trip through Ratpack Travel. I can’t recommend this company enough!! having no previous experience with booking long road trips the process was so smooth and we got an amazing deal ! Tyla was our travel expert and she offered great advice and recommendations for our trip, I look forward to booking all of our excursions with her once we know our itinerary :) Thank you Ratpack Travel

Anne Dixon
25 January 2023

Tyla and Mikey at Rat Pack Travel are the absolute bomb! They secured me the very last, I kid you not, campervan in allll of NZ in February! Their communication and support were friendly, accommodating, fast and overall superb! Would recommend them to anyone needing personal travel assistance and great prices! I will definitely be using their services again!

Eamonn Costello
25 January 2023

Tyla and the RatPack Travel crew were absolutely amazing at sorting out and finding us a campervan which suited our needs, after our booking fell through with another company. Tyla was super easy to deal with, provided answers to all of our questions and even gave us recommendations on awesome places to visit in NZ. Would 100% use them again and will definitely be telling anyone who is travelling to NZ in the future to hit them up!

Emily Sargent
24 January 2023

Didn't think there was any chance of finding a van until I got in contact with Mikey from RatPack Travel. Within 15 minutes of me sending my details through, I got a call from him telling me that although almost all they vans were booked at that time, he might be able to find one. Sure enough, 10 minutes later he sent through 3 vans at different price ranges and explained the options. He even went as far as looking at domestic flights for me and his work overall resulted in me saving over $3k on a van. I honestly thought my planned van trip was a lost cause but Mikey proved that wrong. Thank you so much RatPack for everything you've done, I owe my upcoming adventure all to you!

Linsey
24 January 2023

Great service! Tyla was very friendly and she gave me good info and advice about booking a campervan in OZ. Thanks a lot!

Ricarda S
23 January 2023

Lovely and very helpful Company.!

Kelsey Linehan
23 January 2023

RatPack to the rescue!!! Mike actually literally 100% saved the day for me and my family today. We were scrambling to secure a campervan (and a car!) for our road trip next month, and thank goodness we finally got it booked! Thank you so much Mike for being so kind, helpful and patient. We couldn’t have done it without you! Give this dude a raise 👏🏼

I'm very happy with the help of the experienced Ratpack team in planning my Australia travels, 5 stars for their personal approach at no extra costs. They reached out to me by phone to advise me on where to go (and where not to go, also useful when having limited travel time) and gave tips on the best trips for Fraser Island and Whitsundays. I could book through them without having to pay anything for their service. Any questions they answered quickly via WhatsApp.

Phoebe McHugh
20 January 2023

Zan was amazing at walking me through all the van options available to hire in NZ. We were very last minute in organising our trip and Zan was so amazing and did all the hard work for us. He also reassured us with his inside knowledge of the van companies and knowing what vans were available for us to hire. I am so grateful for the hard work and extra effort the team went through to help us out in such short notice. Definitely will be using them again!

Tom Crane
20 January 2023

Massive help finding a deal for a camper that isn't even listed as available online. Great customer service from Mike: genuine, helpful and fair!

Sarah McNamara
18 January 2023

Tyla was so helpful getting our camper booked for New Zealand. Not only did she lock in a great deal for us she also gave us lots of advice and pointers from her own experience, which was really appreciated. Thank you so much Tyla! Would highly reccomend this service.

Johan Cornelissen
17 January 2023

Had a great experience with Mikey booking our caravan for New Zealand. A few quick phone calls and we had a van secured! RatPack Travel is super useful and saves you a lot of time and research, highly recommend.

Shai Saunders
13 January 2023

Quick and easy. Mikey was brilliant and helped us through every step of the way. After looking at countless websites Ratpack found us the best deal and we were saved so much stress. Would definitely recommend!

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OUR TEAM

Meet the Ratpackers

  • Sammy

    British

    Owner and Operator

    You can never EVER forget where your from – In my case Manchester, UK. But for now and for...

    Read more
  • Jules

    German

    Travel Guru

    Home is where my passport is… My roots lie in East Germany but I’ve spent most of my life on the...

    Read more
  • Tyla

    Aussie

    Travel Guru

    Originally born in Zimbabwe, I moved to The Land of Oz when I was super young...

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  • Mikey

    British

    Travel Guru

    I spent my time at home being king of the BBQ at Nandos flipping chicken before I decided that...

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  • Holly

    British

    Social Media & Marketing

    About 2 years ago now, I headed off to Australia on my gap yahhh (really not a fan of that term...

    Read more
  • Sophie

    British

    Travel Guru

    I was in Australia on a 1 year working holiday and lived the absolute dream in Byron Bay with the...

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Meet the team
frequently asked questions

Travel questions? We can help.

Q: How long should I spend sailing the Whitsundays?2022-12-16T13:07:14+11:00

Answer:
If you aren’t blessed with a lot of time then the one-day tours are a great option. On a one-day trip, you will see Hill Inlet and Whitehaven beach and have some time to snorkel some of the amazing reefs around the islands.

Our preferred duration if you have the time is a 2 day 2 night tour. The Whitsundays is made up of 74 tropical islands so the multi-day trips allow you to sail in the day and sleep under the stars by night. This is our preferred option when it comes to exploring the islands to the maximum.

On all trips, stinger suits (these are mandatory to stop you from getting stung by any jellyfish) and snorkel equipment are all-inclusive as part of the cost.

QUESTION BY:

Ryan Daly – UK
September 20, 2022

Q: How long should I go to Fraser Island (K’Gari) for?2022-12-16T13:08:57+11:00

Answer:
We always suggest visiting Fraser Island for 3 days 2 nights. Fraser is VAST and this is no ordinary island. The island has over 100 freshwater lakes and has some natural spots that simply can’t be missed.

The top spots you will visit on a 3-day 2 night tour include Central Station, Lake Wabby, Eli Creek, Maheno Ship Wreck, Indian Head, Champagne Pools and Lake Mckenzie.

We’ve hand-picked the best-rated and most affordable trips to save you the headache. Head over to the Book Now section and hit the Fraser Island tab. Follow the prompts and select the vibe that you are looking for. Our sit will then show you the best possible options for your dates.

QUESTION BY:

Jasmine Morrison – UK
April 2, 2022

Q: Where should I start and finish my East Coast Trip?2022-12-16T13:09:27+11:00

Answer:
Firstly there is no right or wrong place to start your East Coast trip when it comes to starting in the South / North.

Most people start their trip in either Melbourne or Sydney and finish in Cairns or vice versa.

We always suggest getting in touch with us before booking flights especially if you are booking a campervan rental and tours as there is often a period throughout the year when there is fewer campervan rental in certain areas. You can often guarantee your self availablity and a CHEAPER price if you get in touch prior to booking those flights.

QUESTION BY:

Max Gokhale – UK
June 19, 2022

Q: Which trips should I book in advance on the East Coast?2022-12-16T13:09:53+11:00

Answer:
There are three trips on the East Coast that you need to plan in advance if you want to visit. They are Fraser Island, Whitsundays & The Great Barrier Reef.

The reason these three locations are a must when it comes to booking a trip is down to a few factors. Availability is the biggest reason to pre-book as the best-rated most affordable trips don’t depart every day, for this reason, tours get booked out 3 – 4 weeks in advance.

For the Great Barrier Reef and The Whitsundays, you need a boat to visit these areas. For obvious reasons, not many people travel with their own super yacht/sailing vessel. For this reason, a tour is a MUST : )

As for Fraser Island, you need a 4×4 offroad vehicle to get around on the island. It works out WAY more affordable to do what is called an organized tag-along tour. This is when a company provides you and a group of BackPackers with a jeep and a tour guide and you are good to GO!

Check out the tours for these areas on our Book a Tour tab and you can select the most suitable vibe.

QUESTION BY:

Dale Driver – UK
December 3, 2022

Q: What time can I pick up and drop off my campervan?2022-12-16T13:10:26+11:00

Answer:
Super easy, so picking up and dropping off the campervan rental is similar to that of a check-in and check-out time at a hotel. Depending on the camper company we help you book the times will vary. With most companies, you can pick it up anytime from 10 am onwards.

You can arrive at the depot earlier if you wish however the camper company can not guarantee the campervan will be ready as they need to service and clean the vehicle from the previous customer. If the campervan is ready and the documents are signed then they will be more than happy to of course release the camper earlier to you : )

The drop-off time can then be anytime before the close of business. This with most companies is between 3 and 4 pm in the afternoon on the final day. When we make the final reservation for you we will ensure that we supply the exact times to you.

QUESTION BY:

Katie Dutta – UK
October 17, 2022

Q: Do I need to pay for powered camp sites?2022-12-16T13:10:39+11:00

Answer:
Super easy you will only need to plug into powered campsites if you would like to charge anything that is a 240-volt appliance. ie a laptop, large camera, hair dryer etc.

The majority of campervans have a secondary battery that is charged by the engine when you drive. Providing you drive the campervan for a few hours each days the second battery will remain charged. If you decide to remain stationary for a few days then you can pay the campsite for a powered site where you can then charge the battery.

The second battery also charges the 12-volt fridge so that you can remain off-grid as you travel. Not all campers come with fridges, when you get in touch we’ll give you all the spec details for each available camper so you can decide the best one that fits your budget.

QUESTION BY:

Karl Osborne – UK
November 11, 2022

Q: How do I book the ferry in NZ?2022-12-16T13:10:57+11:00

Answer:
We specialise in saving you money on campervan rentals and tours. We don’t book the ferry crossing from the North to the South Island as we can’t save you money here so it’s best to book direct. There are two companies…

Blue Bridge & Inter Islander run multiple ferry departures from Wellington to Picton (and vice versa). As a rough guide, we always suggest you spend 1/3 of your time on the North Island and 2/3 of your time on the South Island. This rough guide will help you decide on a booking date for your ferry crossing.

Out of season (winter months), you can be a little more spontaneous when it comes to booking the ferry in advance. If you are travelling in the peak season of December – February we suggest booking the ferry in advance.

QUESTION BY:

Daniel Adamiec – UK
August 15, 2022

Q: How much is a campervan rental per day?2022-12-16T13:11:16+11:00

Answer:
This is by far the most common question we get asked. The price of a camper will depend on a few factors. The first one is the style of camper you are looking to hire. For example, a large 6-person motorhome with a toilet and shower will be more expensive than a budget backpacker style 2 seater 2 sleeper which is a large car with a bed in the back and a basic kitchen!

Another varying factor when it comes to price is how last minute the booking is, booking in advance is ALWAYS cheaper… when the camper companies have more stock they release lower rates. As the availability diminishes the rates increase!

The season also dictates the daily rental rate. IE if you are picking up a campervan in December around Christmas expect the rates to be higher than travelling in the winter months (June, July and August). Submit your travel dates and locations then we’ll get back to you with the best-rated most affordable options.

 

QUESTION BY:

Sophie Wilkins – UK
March 24, 2022

Q: Where is the best place to pick up and drop off on the East Coast of Oz?2022-12-16T13:11:36+11:00

Answer:
Again… This one will save you money before we even apply our discount! All the camper companies have a depot in the major cities: Melbourne, Sydney, Brisbane & Cairns. Avoid the smaller depots like The Gold Coast as there are only a few companies that operate in the smaller locations so the price in areas like this is, therefore, more expensive!

TOP TIP: Our best advice is to book your campervan before booking flights, at certain times of the year there will be more available in the south meaning you will get a cheaper rate on the camper as there will be more stock. As we always say there are LOTS of flights every day but there are limited campervans. Get in touch before booking the flights and we will send over the best-rated, most affordable options.

QUESTION BY:

Holly Harris – UK
February 20, 2022

Q: Where is the best place to pick up and drop off a camper in NZ?2022-12-16T13:11:52+11:00

Answer:
This one will save you money before we even apply our discount! All the camper companies have a depot in Auckland and a depot in Christchurch. Only two companies have a depot in Queenstown making a pickup / drop off here a LOT more expensive!

TOP TIP: Our best advice is to book your campervan before booking flights as a pick up in the South Island (Christchurch) and a drop off back to the North Island (Auckland) can often be cheaper. When we jump on a call to go over options we will let you know the cost difference between the two main drop-off locations!

QUESTION BY:

Russell Henning – UK
October 19, 2022

Q: Can I freedom camp in Oz?2022-12-16T13:12:12+11:00

Answer:
Freedom or free camping in Australia is possible, but it isn’t allowed just anywhere. There are specifically designated areas across the country that are either free or very inexpensive. You’ll find some EPIC free camps as you travel.

We can provide you with some free camp guides and apps to help you easily find the best free spots. When you jump on a call with one of our team be sure to ask where their favourite spots are… we’re always happy to

There are HEAPS (lots) of these FREE campsites around Oz and we’ll help you find them!

QUESTION BY:

Jake Finley – UK
April 9, 2022

Q: Can I freedom camp in NZ?2022-12-16T13:12:30+11:00

Answer:
Freedom camping is allowed on some sections of public conservation land (these are owned by the Department of Conservation aka DOC), the doc sites that allow camping will be clearly signposted. There are also sections of land that are owned by local councils that allow camping.

There are HEAPS (lots) of these FREE campsites around NZ. When Sammy the owner and operator at RatPack last visited NZ he only stayed in 5 paid campsites (for a hot shower) over a 6-week trip!

In order to stay at these freedom camping spots you will require a campervan that is ‘self-contained’. When we explain the options to you we will always go over which ones are classed as ‘self-contained’.

QUESTION BY:

Lydia Collins – UK
February 21, 2022

Q: Which camper companies can RatPack Travel help me book?2022-12-16T13:13:04+11:00

Answer:
We have relationships with EVERY reputable camper company in both Australia & New Zealand! Our service is FREE and once we have found you the perfect option for your roadie we’ll apply a discount which makes it cheaper than booking directly.

Once we are chatting over WhatsApp or FaceBook about your trip we can also jump on a call at any stage. A call is the best way to go over the options.

QUESTION BY:

Kate Amery – UK
November 23, 2022

Q: Do I need an international Driving License?2022-12-16T13:13:40+11:00

Answer:
While driving in Australia & New Zealand a visiting driver must carry their overseas licence with them at all times together with either an international driving permit OR an English translation if the overseas licence is not written in English.

The average cost of an English version of your licence is only around 15 Euros so it’s a minimal cost and worth having to stay on the correct side of the road rules.

QUESTION BY:

Louisa Sigel – Germany
May 5, 2022

Q: Is insurance included when hiring a campervan?2022-12-16T13:14:02+11:00

Answer:
Once we have found the perfect campervan option for your trip we will then guide you through the insurance options. Insurance options differ depending on the campervan company. There are two main options. The first is a large bond that you are required to pay on arrival, this is your liability. The most popular option is to take the full insurance which ranges from $30 – $60 per day (depending on the company). Once you have the full insuarnce your excess would be reduced to a minimum.

Once we start chatting about your trip the best way to go over these options is via a FREE phone call that we offer to all our customers.

QUESTION BY:

Hanaa El Asla – UK
June 14, 2022

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