the RatPack Way
The 5* Booking Service for Australia & New Zealand
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Australia
- Adelaide
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Our Customers Say it Best
The whole experience of booking an RV was fantastic. They made it seem so easy with very seamless transactions an enjoyable experience all around.
Ryan was wry easy to work with. He quickly picked up on our travel needs and as senior people he was respectful and supportive in our slower use of technology to get the information required before we booked.
Ryan was very efficient and helpful. Provided us with incredible deals, helpful information and guidance. Couldn’t recommend enough!
These guys where super patient and thorough with there research and what they offered. Amazing customer service and attended to ever question and inquiry with precision and amazing research/ options. I would 100% recommend them and wouldn’t look at going through any other company for help.
Reuben was lovely and extremely helpful. Seemed genuine and knew what he was talking about. Would book again
Ben went above and beyond to help us make The best choice for our trip.
I was thinking about options for an upcoming vacation to NZ and James was very helpful and sourced prices, van availability and suggestions to help me make my decision.
We recently booked a trip with RatPack travel, we booked 2 RVs for next summer in Australia and New Zealand. I’m so grateful for we found RatPack… from the very start they made me feel comfortable and that I was in good hands. I worked with Ryan and George, both of them were so friendly and took their time to learn about me and my family to help create a custom trip for us. We had a large group and they helped us find 2 RVs at a price that was much cheaper than I was expecting because of all the discounts they found found! They also gave us a bunch of great ideas on how to spend our time and found us campsites that are free. I can not recommend these guys enough! Thanks guys for the great experience
Ben helped us massively secure the van that we wanted. Amazing, fast and reliable service & helped us with everything when it came to getting booked up. Couldn’t recommend enough. Cheers Ben!
Such a great service. Spoke to Shaun he was so lovely and super helpful, did all the heavy lifting for us and gave us extra great tips and advice. Would definitely recommend if wanting to book a campervan for your trip!!
Reuben called so promptly, the service was absolutely spectacular. The recommendations he provided were unbelievably cheap compared to the fairly extensive amount of market research that I had done myself. I was at the point where I was pretty stumped on who to go with and I went from being confused and disheartened to excited and able to make a decision within an hour. Reuben was so accommodating, knowledgable and competent. Could not recommend enough.
I’ve just used RatPack travel to book a small 2 person camper van for next year to tour the Australian outback. It will be my first visit to Oz so know very little about what to expect. However, Ryan & George from the company have been so approachable and knowledgeable. The process of booking has been easy, informative and a good experience. Firstly I’m looking forward to my trip next year having the confidence that I’ve booked the right type of vehicle, and happy in the knowledge that if I need to make any changes, I can pick up the phone and speak to Ryan or George and chat with them like they’re old friends. I wouldn’t hesitate to use them again in our future endeavours, maybe NZ!! Cheers RatPack travel & Ryan & George👍
Ryan helped us secure our campervan for our New Zealand trip in August. He was very helpful and the process was very smooth and stress-free. Highly Recommend!!
Sim was incredibly efficient and friendly and got us from “looking into things” to fully booked in less than a day. Took a lot of stress off of us not having to shop around for an RV.
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Meet our Experienced RatPack Team
British
Travel Guru
I first came to Oz on a 1-year working holiday and have settled here in Byron Bay... ...
British
Travel Guru
I spent my time at home being king of the BBQ at Nandos flipping chicken before I decided that...
British
Owner and Operator
You can never EVER forget where your from – In my case Manchester, UK. But for now and for...
- Sammy
British
Owner and Operator
You can never EVER forget where your from – In my case Manchester, UK. But for now and for...
- Mikey
British
Travel Guru
I spent my time at home being king of the BBQ at Nandos flipping chicken before I decided that...
- Reuben
British
Travel Guru
I first came to Oz on a 1-year working holiday and have settled here in Byron Bay... ...
Travel questions? We can help.
Answer:
If you aren’t blessed with a lot of time then the one-day tours are a great option. On a one-day trip, you will see Hill Inlet and Whitehaven beach and have some time to snorkel some of the amazing reefs around the islands.
Our preferred duration if you have the time is a 2 day 2 night tour. The Whitsundays is made up of 74 tropical islands so the multi-day trips allow you to sail in the day and sleep under the stars by night. This is our preferred option when it comes to exploring the islands to the maximum.
On all trips, stinger suits (these are mandatory to stop you from getting stung by any jellyfish) and snorkel equipment are all-inclusive as part of the cost.
QUESTION BY:
Ryan Daly – UK
September 20, 2022
Answer:
We always suggest visiting Fraser Island for 3 days 2 nights. Fraser is VAST and this is no ordinary island. The island has over 100 freshwater lakes and has some natural spots that simply can’t be missed.
The top spots you will visit on a 3-day 2 night tour include Central Station, Lake Wabby, Eli Creek, Maheno Ship Wreck, Indian Head, Champagne Pools and Lake Mckenzie.
We’ve hand-picked the best-rated and most affordable trips to save you the headache. Head over to the Book Now section and hit the Fraser Island tab. Follow the prompts and select the vibe that you are looking for. Our sit will then show you the best possible options for your dates.
QUESTION BY:
Jasmine Morrison – UK
April 2, 2022
Answer:
Firstly there is no right or wrong place to start your East Coast trip when it comes to starting in the South / North.
Most people start their trip in either Melbourne or Sydney and finish in Cairns or vice versa.
We always suggest getting in touch with us before booking flights especially if you are booking a campervan rental and tours as there is often a period throughout the year when there is fewer campervan rental in certain areas. You can often guarantee your self availablity and a CHEAPER price if you get in touch prior to booking those flights.
QUESTION BY:
Max Gokhale – UK
June 19, 2022
Answer:
There are three trips on the East Coast that you need to plan in advance if you want to visit. They are Fraser Island, Whitsundays & The Great Barrier Reef.
The reason these three locations are a must when it comes to booking a trip is down to a few factors. Availability is the biggest reason to pre-book as the best-rated most affordable trips don’t depart every day, for this reason, tours get booked out 3 – 4 weeks in advance.
For the Great Barrier Reef and The Whitsundays, you need a boat to visit these areas. For obvious reasons, not many people travel with their own super yacht/sailing vessel. For this reason, a tour is a MUST : )
As for Fraser Island, you need a 4×4 offroad vehicle to get around on the island. It works out WAY more affordable to do what is called an organized tag-along tour. This is when a company provides you and a group of BackPackers with a jeep and a tour guide and you are good to GO!
Check out the tours for these areas on our Book a Tour tab and you can select the most suitable vibe.
QUESTION BY:
Dale Driver – UK
December 3, 2022
Answer:
Super easy, so picking up and dropping off the campervan rental is similar to that of a check-in and check-out time at a hotel. Depending on the camper company we help you book the times will vary. With most companies, you can pick it up anytime from 10 am onwards.
You can arrive at the depot earlier if you wish however the camper company can not guarantee the campervan will be ready as they need to service and clean the vehicle from the previous customer. If the campervan is ready and the documents are signed then they will be more than happy to of course release the camper earlier to you : )
The drop-off time can then be anytime before the close of business. This with most companies is between 3 and 4 pm in the afternoon on the final day. When we make the final reservation for you we will ensure that we supply the exact times to you.
QUESTION BY:
Katie Dutta – UK
October 17, 2022
Answer:
Super easy you will only need to plug into powered campsites if you would like to charge anything that is a 240-volt appliance. ie a laptop, large camera, hair dryer etc.
The majority of campervans have a secondary battery that is charged by the engine when you drive. Providing you drive the campervan for a few hours each days the second battery will remain charged. If you decide to remain stationary for a few days then you can pay the campsite for a powered site where you can then charge the battery.
The second battery also charges the 12-volt fridge so that you can remain off-grid as you travel. Not all campers come with fridges, when you get in touch we’ll give you all the spec details for each available camper so you can decide the best one that fits your budget.
QUESTION BY:
Karl Osborne – UK
November 11, 2022
Answer:
We specialise in saving you money on campervan rentals and tours. We don’t book the ferry crossing from the North to the South Island as we can’t save you money here so it’s best to book direct. There are two companies…
Blue Bridge & Inter Islander run multiple ferry departures from Wellington to Picton (and vice versa). As a rough guide, we always suggest you spend 1/3 of your time on the North Island and 2/3 of your time on the South Island. This rough guide will help you decide on a booking date for your ferry crossing.
Out of season (winter months), you can be a little more spontaneous when it comes to booking the ferry in advance. If you are travelling in the peak season of December – February we suggest booking the ferry in advance.
QUESTION BY:
Daniel Adamiec – UK
August 15, 2022
Answer:
This is by far the most common question we get asked. The price of a camper will depend on a few factors. The first one is the style of camper you are looking to hire. For example, a large 6-person motorhome with a toilet and shower will be more expensive than a budget backpacker style 2 seater 2 sleeper which is a large car with a bed in the back and a basic kitchen!
Another varying factor when it comes to price is how last minute the booking is, booking in advance is ALWAYS cheaper… when the camper companies have more stock they release lower rates. As the availability diminishes the rates increase!
The season also dictates the daily rental rate. IE if you are picking up a campervan in December around Christmas expect the rates to be higher than travelling in the winter months (June, July and August). Submit your travel dates and locations then we’ll get back to you with the best-rated most affordable options.
Read more about How to Hire a Campervan Rental in Australia in our blog that covers it all!
QUESTION BY:
Sophie Wilkins – UK
March 24, 2022
Answer:
Again… This one will save you money before we even apply our discount! All the camper companies have a depot in the major cities: Melbourne, Sydney, Brisbane & Cairns. Avoid the smaller depots like The Gold Coast as there are only a few companies that operate in the smaller locations so the price in areas like this is, therefore, more expensive!
TOP TIP: Our best advice is to book your campervan before booking flights, at certain times of the year there will be more available in the south meaning you will get a cheaper rate on the camper as there will be more stock. As we always say there are LOTS of flights every day but there are limited campervans. Get in touch before booking the flights and we will send over the best-rated, most affordable options.
QUESTION BY:
Holly Harris – UK
February 20, 2022
Answer:
This one will save you money before we even apply our discount! All the camper companies have a depot in Auckland and a depot in Christchurch. Only two companies have a depot in Queenstown making a pickup / drop off here a LOT more expensive!
TOP TIP: Our best advice is to book your campervan before booking flights as a pick up in the South Island (Christchurch) and a drop off back to the North Island (Auckland) can often be cheaper. When we jump on a call to go over options we will let you know the cost difference between the two main drop-off locations!
QUESTION BY:
Russell Henning – UK
October 19, 2022
Answer:
Freedom or free camping in Australia is possible, but it isn’t allowed just anywhere. There are specifically designated areas across the country that are either free or very inexpensive. You’ll find some EPIC free camps as you travel.
We can provide you with some free camp guides and apps to help you easily find the best free spots. When you jump on a call with one of our team be sure to ask where their favourite spots are… we’re always happy to
There are HEAPS (lots) of these FREE campsites around Oz and we’ll help you find them!
QUESTION BY:
Jake Finley – UK
April 9, 2022
Answer:
Freedom camping is allowed on some sections of public conservation land (these are owned by the Department of Conservation aka DOC), the doc sites that allow camping will be clearly signposted. There are also sections of land that are owned by local councils that allow camping.
There are HEAPS (lots) of these FREE campsites around NZ. When Sammy the owner and operator at RatPack last visited NZ he only stayed in 5 paid campsites (for a hot shower) over a 6-week trip!
In order to stay at these freedom camping spots you will require a campervan that is ‘self-contained’. When we explain the options to you we will always go over which ones are classed as ‘self-contained’.
QUESTION BY:
Lydia Collins – UK
February 21, 2022
Answer:
We have relationships with the reputable camper companies in both Australia & New Zealand! Our service is FREE and once we have found you the perfect option for your roadie we’ll apply a discount!
Once we are chatting over WhatsApp or FaceBook about your trip we can also jump on a call at any stage. A call is the best way to go over the options.
QUESTION BY:
Kate Amery – UK
November 23, 2022
Answer:
While driving in Australia & New Zealand a visiting driver must carry their overseas licence with them at all times together with either an international driving permit OR an English translation if the overseas licence is not written in English.
The average cost of an English version of your licence is only around 15 Euros so it’s a minimal cost and worth having to stay on the correct side of the road rules.
QUESTION BY:
Louisa Sigel – Germany
May 5, 2022
Answer:
Once we have found the perfect campervan option for your trip we will then guide you through the insurance options. Insurance options differ depending on the campervan company. There are two main options. The first is a large bond that you are required to pay on arrival, this is your liability. The most popular option is to take the full insurance which ranges from $30 – $60 per day (depending on the company). Once you have the full insuarnce your excess would be reduced to a minimum.
Once we start chatting about your trip the best way to go over these options is via a FREE phone call that we offer to all our customers.
QUESTION BY:
Hanaa El Asla – UK
June 14, 2022