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CUSTOMER REVIEWS

From our RatPackers

5.0

1,400+ Google & Facebook reviews

5.0

1,400+ Google & Facebook reviews

Arthur Garvan
15 March 2024

Gregg was great help! We received help instantly, to find the best deal on vans in the southern island! At no extra charge! Infact we saved our selves over $2000-2500 by picking up and dropping off in a different city and then an additional discount from the company! Couldn’t recommend enough! Gregg really toke the work out of it for us!

Zak mcwilliams
15 March 2024

Unbelievable service from the guys at RatPack Travel (Mike I think his name was) got us sorted with a camper in a weeks notice from Sydney to Cairns. Made it so easy and was incredibly attentive. From inquiry to confirmation was no hassle at all. Will certainly use again in the future.

Ellie
14 March 2024

I can only sing Ben’s praises when it comes to booking a camper van. He managed to price match for a competitive company and was so helpful with providing us with all the information we need for our upcoming trip to New Zealand. Excellent communication throughout and overall a lovely, stress free booking experience. Thank you!

Zayne Jacks
14 March 2024

Amazing service from Reuben. Can’t ask for anymore. Takes you through it step by step so you feel you’re in good hands. Thank you 👌

StephDonnelly
13 March 2024

Kris made what could have been a complex process, quick and efficient….many thanks for the money saved from alternatively going direct to suppliers

Paige Holcomb
13 March 2024

I had an exceptional experience renting a campervan with Ben's assistance. From start to finish, Ben provided top-notch customer service, answering all my questions promptly and ensuring a smooth rental process. We were able to book a camper van at a reasonable price within a couple of hours. I highly recommend Ben and Ratpack Travel to anyone looking for a hassle-free campervan rental experience.

James Read
13 March 2024

We were really struggling to decide on campers, plans and general itinerary. However when we found RatPack it really made life easy Reuben jumped on lots of calls with us and ran through all our options multiple times.

Jonny Gould
12 March 2024

Reuben gave us a phenomenal service, from listening to what we wanted at the start, through to researching a range of options whilst giving his recommendation with context and finally supporting the booking using his personal contact. I cannot recommend the service enough, and it was so easy to manage through WhatsApp even though we’re on the other side of the world!

Jamie Moule
12 March 2024

Reuben was very clear and helpful. Made it quick and easy for us and got us a great discount!!

Dave Macpherson
11 March 2024

Very helpful & pleasant transaction - got what we needed & the discussion sorted out the issues.

lien govaerts
11 March 2024

Great fast service! There weren't that many campervans available. And yet they managed to find the best option for me. They arrange everything step by step with you while you call. Which is great. They are super friendly. Thanks for the help RatPack Travel!

Me and my friend decided with a very short notice that we wanted to rent a car in Australia and with the best of help from Gregg we got one!!! Amazing service!

James Benoy
7 March 2024

Great service!! Would recommend! Rebeun was able to hook us up with the perfect camper for our trip at a very good rate!

Jordan Walpole
7 March 2024

Great service. Reuben has been fantastic, showing us what’s available on the market and being extremely transparent and honest through our booking process. Highly recommend !

Wow Reuban was bloody amazing, he made this process really easy and seamless. Reuben has the best people skills I have come across. Thank you so so much

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