Really helpful and overall great experience. Thanks George!!
George was super helpful, getting us organised for our trip to NZ and sorting us out a great deal for our home on wheels :) Very much appreciate the support given we left it a little late... Thank you!
Great service, Sam was so helpful and made planning a holiday a breeze!
Can't thank Ben @Ratpack Travel enough for the turnaround on my campervan booking - and on short notice too! Outstanding customer centricity and quality banter with the knowledge to match Should be a go to for anyone wishing to travel this way
Ben couldn’t have been more helpful in assisting with this booking. He was responsive and patient whilst we changed details and dates. I’d highly recommend rat pack and Ben. Thanks guys!
Anna was super attentive and helpful during the planning process. She made it as easy as it possibly could be!
Just rent a car through this company. James has been really helpful and patient ! I recommend a 100 %
Had trouble booking a campervan in nz and finding a good price, James made the process extremely easy and was willing to answer any questions we had in great detail would highly recommend James to anyone struggling to find a campervan in New Zealand. He even got us a discount!
Gregg did a great job of navigating through my questions in helping us secure the right vehicle for our trip to New Zeland! I don't have time to search and get quotes from 5 different companies all with different add ons and prices. Gregg with Ratpack did all the work and even negotiated a better price then going direct. Pretty much covered the additional cost of insurance! So dont waste your time searching the net for the right rental! Get time back to plan your adventure and let Ratpack get you there!
Sammy was super helpful in helping me find exactly what I was looking for! He checked in with me every so often and was patient with me while I organised dates. Also gave some great advice relating to my travels! Thankyou:))
My booking experience with James was exception. excellence in customer service second to none!
Chris is a star! Even with the time difference, RatPack manage to keep track of our demands through whatsapp, with days apart. We also have an incredible support to find us a solution with our dates that at first didn't match van availability, and score for us a great deal on top of that. Highly recommended!
Ryan got me a really good deal and was very helpful over the phone, would 100% recommend him and ratpack
James was super helpful! Thanks so much!
Ryan helped me book my 4 week trip to NZ, all sorted over 1 simple phone call. Very polite and extremely helpful. Highly recommend.
Ryan has helped through the process of renting / booking a campervan for my trip in Australia. Since it was my first time renting a campervan, Ryan answered all questions I had and helped me to get a better deal on the rent. The communication was as agreed upon, very punctual, clear, smooth and he made me feel comfortable booking it. Thanks a million and I would definitely recommend Ratpack travel to anyone who needs assistance and wants the best possible price.
We are on our way to Tasmania!!! Thks to the wonderful help from Shaun, we were able to secure a great campervan. We delayed in making our decision and were caught with all the 2-bearths being sold out. However, with Shaun's patient help and negotiation, we secured a 4-berth Apollo Euro Quest. Thks Ratpack & thks Shaun!
I just booked a car with roof tent for two people. James helped me with the booking and found an unbeatable price!! Thank you very much ☺️
Ryan made booking our van the easiest part of planning our trip by far! Super helpful talking me though all the options and answering all my questions, the phone call was definitely the best move. Can’t be upset with a juicy discount and Ryan even sent over road trip itinerary to make our planning even easier. RatPack has left me feeling even more excited for our trip than I was before.
Sam from Ratpack was great and very helpful in booking a camper for our NZ trip. He worked around my schedule to have a chat and made it really easy to get our booking sorted rather than scrolling through tons of websites.
James and Sunny helped me so so good! They responded very quickly and put in a lot of effort to help me rent the vehicle. And all of this in a few hours. I would highly recommend booking your vehicle with RatPack. Quick, friendly, clear and helpful service!
Got good help from Ryan and we are very exited about our roadtrip with RatPack Travel !
Ryan was awesome to deal with. He knew his stuff and got me the best deal for my adventure, and I highly recommend
Jules was so helpful and got us the best possible deal for our trip! So friendly
Anna helped me a lot and negotiated a great deal! Always my pleasure.
I booked a campervan hire through Ratpacl travel and it was an excellent service. Shaun was incredibly helpful and efficient and got me sorted in no time at all!
Miles was fantastic helping both me and my parents. After having a difficult time booking through other companies, miles made life so much easier. I will be recommending rat pack to anyone who is looking to book a van hire. Both myself and my parents are absolutely thrilled with the service we were provided. Please boom through rat pack and help the business grow
Just booked with James at ratpack travel very easy to deal with explains everything clearly and got the camper we wanted for the dates we wanted we are very excited highly recommended
George was so helpful in securing the camper we wanted. He answered all questions in a timely manner and together we formulated the best route and package for a stress free and cost effective 3 week road trip. Couldn't recommend RatPack, and more specifically George, enough! Thanks again, George :)
The process from start to finish of the booking was faultless, with all details covered and recovered as required. Ryan who did our booking for us was outstanding and very patient. I can’t speak highly enough about the quality of service received from Ryan and will definitely do business again with RatPack travel. I’m very confident that if any issues arise prior to collection of our vehicle or during our hire period that RatPack travel will have our back all the way. Cheers, Tony & Karen
Anna was super helpful and efficient, thanks!
Anna was really helpful and patient, we got our van booked in minutes and it’s exactly what we wanted :)
Enjoyed the booking process with Anna I was never in any pressure to book a van Was able to take my time and work with Anna to find a van that suits our needs for New Zealand Takes the stress out of booking
Amazing service. Anna was so helpful. Will definitely be using them again with our next trip
Absolutely amazing experience with Shaun! Super knowledgeable guy who gave us a rundown of all the options on the market. Even though the vehicle we wanted was sold out he managed to get an extra one moved down in time for our trip. Best customer service experience I’ve had - highly recommend these guys !
George and the whole team were just wonderful sorting out my travel arrangements.
5 stars for George. Very helpful and I will come back because of the great customer service.
I booked my trip with James through RatPack and everything was very smooth! Nothing seemed too much to ask! I would highly recommend them to others in the future :)
I booked in a no obligation call with Jules at RatPack to discuss the possibility of hiring a campervan /options available - she was super helpful providing general advice and additional resources e.g. travel itinerary and campsite booking app. The whole process was easy and I secured a booking the same day at a great price (with discount kindly provided). Very excited to get on the road in Perth in our campervan ☺️ thanks again Jules x
Sammy was an absolute gent, super helpful helping us out and great customer service
Ryan was super helpful made the whole process really easy overall great experience and stress free
Shaun from Ratpack Travel was very helpful in offering advice on what campervan would be best for our trip and secured a great price at a discounted rate. He made the process easy and stress free. 10/10 recommended!
George was great!! Booked super quick and easy! 10/10
Anna was pleasant and efficient! Thank you!
George! Wow! Absolutely legend, a trip i've been dreaming of for years all booked & ready to go thanks to this guy. So unbelievably friendly & easy to chat to. Beyond thankful i reached out to you guys! The whole process was amazing, love you guys! Cheers 🩷
Great assistance from James in service thru the booking and options
Excellent service. Quick answers to all our questions. Thanks.
Booking our motorhome through James was an absolute breeze! From start to finish, the process was smooth and efficient. I was given a wide selection of motorhomes to compare features and James talked me through what our needs were and what would be suit us. Booking was straightforward, with clear pricing and no hidden fees.
James has been super helpful with organising the perfect campervan for my wife and I re our upcoming road trip to Queensland. He has been super responsive and had all the info ready to help us make the best decision. Thanks James!
Mikey was amazing sorting us out. Everything sorted and booked in under an hour with a great van and great price!
