Since launching in 2016, we’ve received more 5-STAR reviews than ANY other Australian Travel Agent.

This doesn’t happen by accident and we promise to do everything we can to earn your 5 star review.


500+ Google & Facebook reviews

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Anita Howard
17 March 2023

I booked my campervan to travel in NZ via RatPack Travel, who managed to find me the perfect van at relatively short notice and with a discount! It was a real help to have someone do the searching and mediate with the company, once they had dates and information from me. Thanks for the prompt and friendly service!

Charlie Coe
16 March 2023

Great service! Jenner was so much help and gave us lots of options to suit our journey. Very attentive and made it an easy process.

Emily Hirsch
16 March 2023

This was the best customer service I ever experienced! I highly recommend you if you are looking for a Van or Camper to leave your email address so somebody of their team can get in touch with you. They compare for you all camper hire company’s and you can choose with one suits you the best. I literally talk to this awesome lady from Holland (as I’m only available after 8pm MEL time, so the arrange for me a call with somebody from the EU team for free) and she got our dream van for the most incredible price few minutes after we talked! And not even one day later I got my booking confirmation from the camper company. Their service is free of charge as they earn commission of your booking but this doesn’t cost you a cent. I did my own research before but the deals they give me was way better than I could find by my own. I highly recommend to get in touch with this team and let them find your Van. They literally saved us our fuel cost for a 3 weeks travel from Cairns to Sydney. Yes- that’s almost $1000 they saved us! Go and get your van! You won’t regret it.

Melissa workman
16 March 2023

So far, so so good. I should have started with RatPack to begin with and saved all that time searching for a camper and feeling like I was getting nowhere. Jenna was incredibly helpful -doing all the hard yards and getting us the best deal. Very prompt service. Thanks for making it so easy !

Alice Gould
16 March 2023

Very friendly service with Tammy. Super attentive and keen to help us. Got us a discount and one of the last available options.

Caleb Boyer
15 March 2023

Ratpack was super helpful! They were extremely responsive and helped us get an amazing deal on two 3-person camper vans. Highly recommend giving them a shot!

Katie O'Shea
14 March 2023

Really straight forward helpful and friendly people!

Nicole Rodriguez
13 March 2023

Mike helped us with finding the best van for us for our 3 week trip and was very knowledgeable. With some quick phone calls he gave us the best quotes and walked us through the process in detail. Everything was made clear and we booked our trip in just an hour! I would highly recommend their service.

Jaden Dankevy
13 March 2023

Great experience with the RatPack travel team! Really went out of their way to help us book our Van’s for two different trips! They have great rapport with the various Van companies, were able to help us book the last available Van for our time in WA and were able to get us some discounts as well. Zan and Mikey were both so easy going, made it feel like we were chatting with friends who genuinely cared about our travels haha, awesome guys! Definitely recommend the RatPack service, will save you time and money fellow travellers!

Rosie Paton
13 March 2023

Mike was amazing - helped me find a van and gave me quotes, a full breakdown, etc super quickly no stress! Just what I needed. Can't wait to start my trip. Thanks dude!

aaron coogan
12 March 2023

Booked a 3 week trip with MIKEY! Customer service was on point. No Buls**t straight to the point. Saved us a further % on the original price of the campervan and sent me a map of the east coast with highlighted areas he highly recommended to stop at. looking forward to our trip! 🇮🇪 🇦🇺

Amy Shaw
10 March 2023

Highly recommend this company! Mike was incredibly helpful; he gave us lots of useful info and managed to get an excellent deal on a camper for our trip. The whole process was quick and easy. Thank you! Alison and Amy x

Ruth Clark
10 March 2023

Mikey was amazing at helping us plan our 3 week schedule for the east coast. He went over and above to make sure that we were able to fit everything in that we wanted to in the time we have. His knowledge has been a great asset for us making an itinerary. Can't recommend enough!

9 March 2023

If you want to book a camper for your trip, you should only do so with Ratpack. The team is incredibly fast and provides great service. No annoying comparison of providers, since Ratpack takes over. They are looking for the best deal and can offer great discounts. they respond individually to your wishes and give you additional tips for the trip. Since there is also an EU team, you could make calls at individual times of the day - simply excellent all around - thanks for everything

malcolm weaver
8 March 2023

Absolutely delighted with the service provided by RatPack Travel. In particular, the excellent guidance and support offered by Jules! We explained our plans and she found a suitable solution to meet our needs. Very grateful and suggest other travellers use this facility. Thank you 😊

Katie Reid
8 March 2023

Super quick and friendly service, Reuben helped me find a last minute camper when I thought all hope was lost! Really appreciate the help and definitely recommend :)

Kira Michel
7 March 2023

Tammy was super helpful, knowledgeable and got everything sorted for me hassle free!

Great service from the RatPack team ! Mike helped us secure a campervan for our trip in Australia after a few quick calls ! Pretty happy we randomly saw a sponsored ad of their business !

Rebecca Nordås
6 March 2023

Very pleased with the help from Reuben! He was able to get us a car very last minute that was within our budget and we are very grateful for that.

Tamer Mc
3 March 2023

Reuben was so helpful and was able to sort our booking really quickly with no issues, will definitely be recommending to friends. Thanks again!

Amazing service! Got me sorted right away and talked me through my options for our big roadtrip and even putting in some personal recommendations along the way we shouldn't miss! Highly recommend these guys! Thanks Tammy for the help🤩🙌

Aliyah Loughlan
28 February 2023

RatPack were so so helpful with booking our campervan for NZ - even when we left it a bit last minute they managed to find us a great van for a great discount! Would highly recommend!!

Luca Boffa
24 February 2023

Best service! In less than one hour Tyla found us a camper van in a period where everything was fully booked! Thank you so much Tyla, we will definitely come back to you for our next road trip!😊

Niamh Griffin
23 February 2023

Couldn't recommend choosing Ratpack enough for helping you sort out your camper needs! It's very easy to look up campers on comparison sites but these guys have all the inside information on just who to trust when it comes to planning your holiday! They make bookings effortless and are able to nab you extra discounts that aren't available when booking direct! I have just booked my second camper with the team and Mike made everything too easy! He answered all of my annoying questions without any hassle and sorted everything in the boink of an eye! They're also great for giving itineraries and recommendations so you have all the info you need for planning your route! 10/10 service!

Hester Smith
22 February 2023

Couldn’t recommend more!! The team were so friendly, Reuben helped us pick the right van at good value, answered all our questions and gave us great advice. Can’t wait for our trip thank you!

Megan Summers
21 February 2023

We are really greatful that Tyla was able to help us. We only had around 3 weeks until we were due to fly out and was worrying as we didn't have a campervan booked. But she saved us time by doing all the work and managed to find us one! Thank you so much and also thank you to the team 👍🏻

monica giro
20 February 2023

Very happy with Ratpack travel and how they’ve managed the booking. Sammy and Mikey have helped us through all the process. Very kind and helpful staff. Recommend it 100%.

Rose Scott
17 February 2023

Excellent customer service, extremely helpful and professional. Felt like they were really doing their best, highly recommend.

Laura Jones
15 February 2023

I stumbled across Rat Pack Travel while researching an upcoming trip to New Zealand! I was able to send them a message with the details of my trip and they came straight back with information and questions to help find the camper van that would suit our trip the best. I spoke to Jules on the phone and she was incredibly helpful and friendly. They have a team of staff working on European time which was so useful as I was planning our trip from the UK. Jules provided me with lots of options for different campers for our trip and helped us to find the one that was best for us whilst staying within our buget. Rat Pack travel made finding a camper van an enjoyable and stress free experience, making sure we had all the information we needed - proving us with lots of tips and general advice whilst also make sure we understood the insurance and camping laws in New Zealand. I would 100% recommend them to anyone looking to rent a camper van in Australia or New Zealand.

Millie Searl
15 February 2023

Really helpful and quick replies! Great to speak to someone and get all the help I needed, very smooth and easy process and really friendly!! Would definitely recommend, thank you!

Julie Kelly
14 February 2023

We just booked our camper for our East coast roadtrip. On such short notice, Tyla was really efficient, helpful and answered any questions we had. She found us a great deal with little to no effort needed from our side. I would definitely recommend RatPack travel to others.

Oliver Wright
11 February 2023

Would definitely recommend rat pack travel! They are very helpful, responsive and offer great prices. It was super easy to arrange a camper for my upcoming trip to NZ and they are quick to answer all and any questions.

Will Binnersley
10 February 2023

The team have been incredibly helpful with helping me secure my camper. They helped me along every step of the way and it was very easy to get in contact with someone whenever I needed to. Jules and Mikey were the team members who helped me and they exceeded expectations! Will definitely recommend to friends and use again if my travels ever require another camper!

Claire Rankin
9 February 2023

Whenever I'm planning a trip I use RatPack, they make it so easy! They do everything for you, find the cheapest option and make it even cheaper! They text and arrange calls for times suitable to you, AM or PM. Plus the banter is top notch. Big love RatPack! Jules was a star this time round, and Sammy's not bad himself. Take the hassle out of planning and let these legends do it for you.

Nath Lee
6 February 2023

Super nice team, easy to talk to, helpful advice and makes looking for a van so much easier! Couldn’t recommend enough :)

Ricardo Esteves
6 February 2023

Kindly attention with great suporte Team.

Bianca D'souza
3 February 2023

Thanks for your help with our booking Tyla! It's such a big help especially with a newborn. I've always found booking campervans extremely daunting. It would usually take me weeks and we got through this within minutes. Thank you again! Looking forward to our trip!

milo skelton
3 February 2023

Mike was brilliant!! Great help!

Josh Gander
3 February 2023

After leaving our booking quite late for our trip to New Zealand Tyla was awesome at helping us find a van! We had a few phone calls which were quick and to the point making the process very stress free and easy. We can’t wait for our trip :)

2 February 2023

I'm so pleased that the IG algorithm led me to RatPack Travel. I was working with a limited budget and an impending arrival date, both of which had made my own searches really challenging. Within a 5 minutes of our first conversation I had been presented with a number of different options, sent through whatsapp, as well as explanations as to what might suit me best. I felt like I was in good hands and within 30 minutes everything was booked and paid for. Based on my experience, I would enthusiastically recommend the company to anyone looking to secure a campervan with the least amount of hassle and great customer service. Thank you!

Luca Altevogt
1 February 2023

Tyla was super helpful in terms of finding the best rates and camper suitable for our trip. Contacting the provider immediately and negotiating the best deal for us. Despite doing my own research beforehand, I'm incredibly glad to have contacted RatPack Travel.

Lauren Ridley
30 January 2023

So thankful that RatPack was there to help us book our campervan so last minute for New Zealand! Tyla was amazing at finding us some of the last ones available at such a good price and added a Ratpack discount on top which was very handy as we wanted to save as much as possible being backpackers. She called us and explained the process and stayed late at the office to make sure we secured the van! Highly recommend and a no-brainer when wanting to travel around New Zealand in style! :)

30 January 2023

Fantastic company to deal with. Very friendly and efficient. Great communication. The whole process was very easy. I would highly recommend.

27 January 2023

Amazing people and support provided. I would definitely recommend them to anyone looking for tours or campervan rentals. They helped us on such a personal level and really wanted to match the best campervan for our group. Communication was always fast, efficient and clear. Major thank you to the entire team and especially Jules, Zan and Tyla for finding our perfect campervans!

Jenny Howe Browne
27 January 2023

Really great, friendly booking service - easy to chat to, didn’t mind me changing our dates - called when we arranged to. Really impressed! Definitely use these guys if you’re not sure where to start with booking campers!

Louise Butler
27 January 2023

Today we booked a camper van for an upcoming road trip through Ratpack Travel. I can’t recommend this company enough!! having no previous experience with booking long road trips the process was so smooth and we got an amazing deal ! Tyla was our travel expert and she offered great advice and recommendations for our trip, I look forward to booking all of our excursions with her once we know our itinerary :) Thank you Ratpack Travel

Anne Dixon
25 January 2023

Tyla and Mikey at Rat Pack Travel are the absolute bomb! They secured me the very last, I kid you not, campervan in allll of NZ in February! Their communication and support were friendly, accommodating, fast and overall superb! Would recommend them to anyone needing personal travel assistance and great prices! I will definitely be using their services again!

Eamonn Costello
25 January 2023

Tyla and the RatPack Travel crew were absolutely amazing at sorting out and finding us a campervan which suited our needs, after our booking fell through with another company. Tyla was super easy to deal with, provided answers to all of our questions and even gave us recommendations on awesome places to visit in NZ. Would 100% use them again and will definitely be telling anyone who is travelling to NZ in the future to hit them up!

Emily Sargent
24 January 2023

Didn't think there was any chance of finding a van until I got in contact with Mikey from RatPack Travel. Within 15 minutes of me sending my details through, I got a call from him telling me that although almost all they vans were booked at that time, he might be able to find one. Sure enough, 10 minutes later he sent through 3 vans at different price ranges and explained the options. He even went as far as looking at domestic flights for me and his work overall resulted in me saving over $3k on a van. I honestly thought my planned van trip was a lost cause but Mikey proved that wrong. Thank you so much RatPack for everything you've done, I owe my upcoming adventure all to you!

24 January 2023

Great service! Tyla was very friendly and she gave me good info and advice about booking a campervan in OZ. Thanks a lot!


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