Everything You Need to Know About RatPack Travel
If you’re new here, you’re probs wondering what makes us so special! What are The RatPack team about and why do we LOVE travel so much?
Well, let us tell you. Ready to get to know us? Here’s what’s coming up!
- How did RatPack Travel come about?
- What do we actually do and HOW do we do it?
- What makes us totally different to the rest and how are we totally switchIN UP the travel industry
- How do we help Backpackers create a trip of a lifetime?
Click images to see more.
First off where does the name RatPack come from?
Working in Australia selling trips to BackPackers with one of the big chain high street travel companies started to hurt my love for travel >>> no morals, no ethics & poor customer service was a toxic mix. Original plan was to set up a website for first time BackPackers with money saving tips and advice on how to avoid the ‘classic’ travel shop tricks.
Then came my lightbulb moment … why just moan and limit myself to ‘ratting out’ the industry with an information website? Why not change the game and create a much better and more personalised experience for BackPackers to book trips & transport? That’s how RatPack Travel was born. When you are part of The RatPack it’s all about receiving honest & transparent advice from someone who has actually been there and done it.
Where are you based?
When I first set up RatPack almost 2 years ago we rented a small office space that was attached to a hostel in Byron Bay… it suited the brand perfectly it was right by the beach and it was away from the hustle of the high street. Early this year the independently owned hostel was sold to a chain organisation with it an already established high street brand moved into the space as part of the deal.
At first – I was like OH Sh*t… but I’m a firm believer in everything for a reason. In true RatPack style I thought, why not step completely outside the box… I sourced a run down 1973 bus – with the amazing help of close friends and family (who were visiting from the UK) we completed the renovation in just under 3 months.
We’ve now got a SICK office space in Byron Bay and are continuing to provide EPIC discounts compared to the competition.
with RatPack Travel?
What does RatPack Travel do differently?
First – we only ever give advice on the trips which have a 5* reputation. Once you are happy we then discount it, which actually makes it cheaper than booking direct!
Second – personalised service – we don’t just say this we mean it. We are not just an online company. You can come in and speak to us face to face, last year we moved out of our office and we renovated an old 1973 Bus which we use as our mobile HQ – Check out the banter bus story on our website. We don’t just rely on email we offer our personal FB details to every RatPack customer, we also use WhatsApp to make it easy for our customers to keep in touch.
Inevitably when travelling things can sometimes go wrong – the weather, an injury or illness … RatPackers have peace of mind knowing they can get in touch with us instantly. For me as a business owner, I know we have our travellers’ backs and if something goes wrong we are there to help.
Third – its not just about helping RatPackers with their epic trips. Having done it ourselves, we know how important it is to be able to get accurate advice about all other aspects of Backpacking in Oz & NZ. We offer all our advice for FREE so don’t be afraid to just hit us up or access our Free Money Saving Pack on our website. We can help with visa Q’s, banking advice, tax file info, work – the list goes on. TRY US!
Give us 5 reasons why you Oz is a must visit
– Internal Flights are MEGA cheap, so once you’ve travelled & then started working it’s super easy to have weekends away
– It’s not uncommon to receive $20 – $25 an hour for a casual job in a bar or supermarket. More funds = more travel yewwwwwwwww
– HOT, HOT, HOT > being a Brit (who now lives in Byron Bay) it would be rude not to mention the weather!
– The people, working to live & not living to work is certainly the Aussie motto.
– Beaches. Fun Fact: 85 per cent of Australians live within 50 kilometres of the coast…nowhere has better beaches than Australia, with so many and roughly three times fewer people than the UK, you can find you own special place. If you are a beach lover BOOK YOUR FLIGHT
From our RatPackers
Genuinely saved me a lot of dolla and stress, thank you so much!
Steve and I were incredibly impressed with Reuben's great professionalism and his ability to find us a wonderful deal for our upcoming N.Z holiday in 2024. Reuben was so helpful, informative and gained us a awesome JUCY Campervan package. Thank you so much for all your assistance.🤩 I would highly recommend Rat Pack Travel to all travellers. 😊Lindy Jurd.
Great service from Ben, can’t recommend RatPack enough. Got us a great price over a really busy period and got us the van we wanted. So easy and will definitely use them again in the future.
Gregg was very helpful in helping me plan my trip very last minute! Thanks so much
Jenna was a huge help getting me a camper for my trip up through the East Coast. Availability was tight and I can’t thank Jenna enough for sorting and at a great price. Definitely worth taking the stress out of searching and using these guys.
Seems to good to be true but Ratpack are everything they say and more. Helped me so much to choose a van and made the whole process so easy! Big shout out to Jenna and all her help above and beyond thanks so much!! Highly recommend
Ben from RatPack Travel was amazing!! Highly recommend getting in contact with this company if you’re unsure what kind of vehicle is best suited for your road-trip plans!
Jenna was so helpful and informative. She made the whole process of booking a camper so easy and answered any questions that I had. I would 100% recommend Ratpack travel for booking a campervan trip! Thanks Jenna 😀
Jenna was amazing! She took all the worry and stress out of booking our holiday! She was so helpful and patient, offering so much advice and securing us a lovely discount as well! Congratulations RatPack Travel - you have a winner in Jenna!
Messaged on Instagram and within a few minutes Reuben had replied, he went through every bit of detail to help arrange our east coast trip, providing the specification of the van and the true costings without any pressure. Very excited to start our trip next month, credit to the team for sure
Mikey was amazing and helped us out a great deal! Can’t recommend them enough!
Just booked a camper through Ratpack Travel with Gregg. He was super professional and talked me through the entire process with constant updates - absolute legend. One of the easiest experiences booking a camper I've had. Would definitely recommend!
Reuben was so helpful to deal with. Would highly recommend
Thanks for sorting out a camper for us Ben! I look forward to the trip and travelling in the RV you found for us
Gregg was fantastic chasing a great price and was extremely responsive - he called when he said he would, chased options immediately and was quick with follow up communication. The process was quick and painless and ended with us getting a great deal.
