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If you’re new here, you’re probs wondering what makes us so special! What are The RatPack team about and why do we LOVE travel so much?

Well, let us tell you. Ready to get to know us? Here’s what’s coming up!

  • How did RatPack Travel come about?
  • What do we actually do and HOW do we do it?
  • What makes us totally different to the rest and how are we totally switchIN UP the travel industry
  • How do we help Backpackers create a trip of a lifetime?

Click images to see more.

First off where does the name RatPack come from?

Working in Australia selling trips to BackPackers with one of the big chain high street travel companies started to hurt my love for travel >>> no morals, no ethics & poor customer service was a toxic mix. Original plan was to set up a website for first time BackPackers with money saving tips and advice on how to avoid the ‘classic’ travel shop tricks.

Then came my lightbulb moment … why just moan and limit myself to ‘ratting out’ the industry with an information website? Why not change the game and create a much better and more personalised experience for BackPackers to book trips & transport? That’s how RatPack Travel was born. When you are part of The RatPack it’s all about receiving honest & transparent advice from someone who has actually been there and done it.

Where are you based?

When I first set up RatPack almost 2 years ago we rented a small office space that was attached to a hostel in Byron Bay… it suited the brand perfectly it was right by the beach and it was away from the hustle of the high street. Early this year the independently owned hostel was sold to a chain organisation with it an already established high street brand moved into the space as part of the deal.

At first – I was like OH Sh*t… but I’m a firm believer in everything for a reason. In true RatPack style I thought, why not step completely outside the box… I sourced a run down 1973 bus – with the amazing help of close friends and family (who were visiting from the UK) we completed the renovation in just under 3 months.

We’ve now got a SICK office space in Byron Bay and are continuing to provide EPIC discounts compared to the competition.

What does RatPack Travel do differently?

First – we only ever give advice on the trips which have a 5* reputation. Once you are happy we then discount it, which actually makes it cheaper than booking direct!

Second – personalised service – we don’t just say this we mean it. We are not just an online company. You can come in and speak to us face to face, last year we moved out of our office and we renovated an old 1973 Bus which we use as our mobile HQ – Check out the banter bus story on our website. We don’t just rely on email we offer our personal FB details to every RatPack customer, we also use WhatsApp to make it easy for our customers to keep in touch.

Inevitably when travelling things can sometimes go wrong – the weather, an injury or illness … RatPackers have peace of mind knowing they can get in touch with us instantly. For me as a business owner, I know we have our travellers’ backs and if something goes wrong we are there to help.

Third – its not just about helping RatPackers with their epic trips. Having done it ourselves, we know how important it is to be able to get accurate advice about all other aspects of Backpacking in Oz & NZ. We offer all our advice for FREE so don’t be afraid to just hit us up or access our Free Money Saving Pack on our website. We can help with visa Q’s, banking advice, tax file info, work – the list goes on. TRY US!

Give us 5 reasons why you Oz is a must visit

Internal Flights are MEGA cheap, so once you’ve travelled & then started working it’s super easy to have weekends away

– It’s not uncommon to receive $20 – $25 an hour for a casual job in a bar or supermarket. More funds = more travel yewwwwwwwww

HOT, HOT, HOT > being a Brit (who now lives in Byron Bay) it would be rude not to mention the weather!

The people, working to live & not living to work is certainly the Aussie motto.

Beaches. Fun Fact: 85 per cent of Australians live within 50 kilometres of the coast…nowhere has better beaches than Australia, with so many and roughly three times fewer people than the UK, you can find you own special place. If you are a beach lover BOOK YOUR FLIGHT

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About the Author: Sammy
You can never EVER forget where your from – In my case Manchester, UK. But for now and for...

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Why Book

with RatPack Travel?

  • Cheaper than booking direct

  • Free date changes

  • Personalised all the way

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CUSTOMER REVIEWS

From our RatPackers

5.0

1,600+ Google & Facebook reviews

5.0

1,600+ Google & Facebook reviews

Wendy Penwill
12 July 2024

Jules was so helpful in helping us to sort out the right campervan for us. We couldn't have had a more friendly, professional service.

Josh Greenhalgh
12 July 2024

Highly recommend Ratpack. Anna was super friendly and helpful, and made the experience easy from start to finish. She sorted me a van which was ideal for my individual circumstances and we can’t wait for our trip. Thanks!

Seimon Jones
12 July 2024

We had the best experience booking with Ryan. We had a sudden change of plan and needed a campervan booked asap, Ryan walked us through the whole process, talking honestly about every option and cost. Highly recommend.

Vivian Phelan
12 July 2024

Cannot believe how polite and easy it was to deal with Ryan! Very helpful and he explained everything in detail to a T! Would deal with him anytime! Thanks ryan

natasha penwill
12 July 2024

Anna at ratpack was great! She was brilliant at answering all our questions and got us a great deal on our camper!

Janna McLean
12 July 2024

Thanks Anna, great efficiency and professional service. 👍🏻

Penny Kronk
12 July 2024

Absolutely brilliant customer service from both Ryan & Sammy. Their attention to detail, care and patience in getting the right vehicle booked was very much appreciated. Nothing was too much trouble and every question was given a thorough and considered response. I am so excited about the upcoming and long awaited trip with my kids. I am anticipating providing another 5 star review for the overall experience. Job well done RatPackTravel 👌

Tania Winston
11 July 2024

Excellent communication with Jules and easy booking with good choice and prices. Especially as we are booking over the Christmas period. Totally recommend using them. Thank you.

Bec Coleman
11 July 2024

Was initially a little wary of RatPack, due to the name, but with my dealings with George I am very happy with booking my camper for travel. I found a cheap quote and George went above and beyond to match as closely as possible a better all round deal. Very personable, and no hassles. I would recommend checking out RatPack if you want a stress free, value holiday in Oz, you might get lucky and have George help you out.

sam stewart
11 July 2024

Top quality customer service from James and the whole team, from helping us choose what van best suited us, to walking us through all the finer details, it really took the stress off the whole trip so can’t thank them enough! Would highly recommend to anyone who’s looking to do any sort of van rental trip across aus.

Toby Roberts
10 July 2024

James was very helpful and efficient in finding me some good quotes for our trip.

joel kemp
9 July 2024

Highly recommend for ease of use and great service. Anna was very helpful and put in the hard yards going the extra mile to ensure we were happy and got the rate that we were looking for.

working with Ryan through our booking process has been great, he has been attentive to our "silly requests" and ensured all boxes were ticked and saved us the stress of wondering if we have the right camper! Thanks Ryan! You nailed it! Looking forward to our trip!

Joel Matthews
8 July 2024

Great customer support from Ben! Would definitely recommend this to anyone looking to book 👌

Paddy O'Brien
5 July 2024

Great to deal with! Ryan was very helpful in securing a campervan which suited our needs and budget.

See all reviews