Everything You Need to Know About RatPack Travel

If you’re new here, you’re probs wondering what makes us so special! What are The RatPack team about and why do we LOVE travel so much?

Well, let us tell you. Ready to get to know us? Here’s what’s coming up!

  • How did RatPack Travel come about?
  • What do we actually do and HOW do we do it?
  • What makes us totally different to the rest and how are we totally switchIN UP the travel industry
  • How do we help Backpackers create a trip of a lifetime?

Click images to see more.

First off where does the name RatPack come from?

Working in Australia selling trips to BackPackers with one of the big chain high street travel companies started to hurt my love for travel >>> no morals, no ethics & poor customer service was a toxic mix. Original plan was to set up a website for first time BackPackers with money saving tips and advice on how to avoid the ‘classic’ travel shop tricks.

Then came my lightbulb moment … why just moan and limit myself to ‘ratting out’ the industry with an information website? Why not change the game and create a much better and more personalised experience for BackPackers to book trips & transport? That’s how RatPack Travel was born. When you are part of The RatPack it’s all about receiving honest & transparent advice from someone who has actually been there and done it.

Where are you based?

When I first set up RatPack almost 2 years ago we rented a small office space that was attached to a hostel in Byron Bay… it suited the brand perfectly it was right by the beach and it was away from the hustle of the high street. Early this year the independently owned hostel was sold to a chain organisation with it an already established high street brand moved into the space as part of the deal.

At first – I was like OH Sh*t… but I’m a firm believer in everything for a reason. In true RatPack style I thought, why not step completely outside the box… I sourced a run down 1973 bus – with the amazing help of close friends and family (who were visiting from the UK) we completed the renovation in just under 3 months.

We’ve now got a SICK office space in Byron Bay and are continuing to provide EPIC discounts compared to the competition.

Why Book

with RatPack Travel?

  • Cheaper than booking direct

  • Free date changes

  • Personalised all the way

  • 5 star reputation

What does RatPack Travel do differently?

First – we only ever give advice on the trips which have a 5* reputation. Once you are happy we then discount it, which actually makes it cheaper than booking direct!

Second – personalised service – we don’t just say this we mean it. We are not just an online company. You can come in and speak to us face to face, last year we moved out of our office and we renovated an old 1973 Bus which we use as our mobile HQ – Check out the banter bus story on our website. We don’t just rely on email we offer our personal FB details to every RatPack customer, we also use WhatsApp to make it easy for our customers to keep in touch.

Inevitably when travelling things can sometimes go wrong – the weather, an injury or illness … RatPackers have peace of mind knowing they can get in touch with us instantly. For me as a business owner, I know we have our travellers’ backs and if something goes wrong we are there to help.

Third – its not just about helping RatPackers with their epic trips. Having done it ourselves, we know how important it is to be able to get accurate advice about all other aspects of Backpacking in Oz & NZ. We offer all our advice for FREE so don’t be afraid to just hit us up or access our Free Money Saving Pack on our website. We can help with visa Q’s, banking advice, tax file info, work – the list goes on. TRY US!

Give us 5 reasons why you Oz is a must visit

Internal Flights are MEGA cheap, so once you’ve travelled & then started working it’s super easy to have weekends away

– It’s not uncommon to receive $20 – $25 an hour for a casual job in a bar or supermarket. More funds = more travel yewwwwwwwww

HOT, HOT, HOT > being a Brit (who now lives in Byron Bay) it would be rude not to mention the weather!

The people, working to live & not living to work is certainly the Aussie motto.

Beaches. Fun Fact: 85 per cent of Australians live within 50 kilometres of the coast…nowhere has better beaches than Australia, with so many and roughly three times fewer people than the UK, you can find you own special place. If you are a beach lover BOOK YOUR FLIGHT

TRIP PLANNER

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CUSTOMER REVIEWS

From our RatPackers

5.0

500+ Google & Facebook reviews

5.0

500+ Google & Facebook reviews

I'm very happy with the help of the experienced Ratpack team in planning my Australia travels, 5 stars for their personal approach at no extra costs. They reached out to me by phone to advise me on where to go (and where not to go, also useful when having limited travel time) and gave tips on the best trips for Fraser Island and Whitsundays. I could book through them without having to pay anything for their service. Any questions they answered quickly via WhatsApp.

Phoebe McHugh
20 January 2023

Zan was amazing at walking me through all the van options available to hire in NZ. We were very last minute in organising our trip and Zan was so amazing and did all the hard work for us. He also reassured us with his inside knowledge of the van companies and knowing what vans were available for us to hire. I am so grateful for the hard work and extra effort the team went through to help us out in such short notice. Definitely will be using them again!

Tom Crane
20 January 2023

Massive help finding a deal for a camper that isn't even listed as available online. Great customer service from Mike: genuine, helpful and fair!

Sarah McNamara
18 January 2023

Tyla was so helpful getting our camper booked for New Zealand. Not only did she lock in a great deal for us she also gave us lots of advice and pointers from her own experience, which was really appreciated. Thank you so much Tyla! Would highly reccomend this service.

Johan Cornelissen
17 January 2023

Had a great experience with Mikey booking our caravan for New Zealand. A few quick phone calls and we had a van secured! RatPack Travel is super useful and saves you a lot of time and research, highly recommend.

Shai Saunders
13 January 2023

Quick and easy. Mikey was brilliant and helped us through every step of the way. After looking at countless websites Ratpack found us the best deal and we were saved so much stress. Would definitely recommend!

Pedro Moreira
12 January 2023

Jules was super helpful and managed to find a camping car matching our needs despite the limited availability! Amazing help and super nice attitude, you feel you are in good hands! We can certainly recommend Ratpack team!

Katie Millar
12 January 2023

Mikey made booking our campervans for our Australia and New Zealand trips so easy and straightforward. Can’t recommend enough!

Genesis Cherrie
11 January 2023

This is a great company that my dad stumbled across trying to help me book a camper for Aus travel. They helped me find and book a camper at a reduced price and talked through all the details. Easy and flexible communications and just lovely people. Jules helped me with everything, all the way from Europe- do recommend using them even for a further discount.

Neill Mitchell
10 January 2023

Very efficient and cost effective service. Everything was done in a timely manner. Pleased to have found RatPack Travel service.

phoebe davis
5 January 2023

Mike sorted me out start to finish made the process so easy After looking for days I couldn’t not go with this company best price around. Cheers again to Mike

Ciara Meekin
4 January 2023

Zan and Tyla were so helpful and friendly in our search for the perfect campervan to travel NZ! Would recommend booking with RatPack Travel to anyone. Bring on the adventure and thanks again!

Guy Wintle
1 January 2023

Definitely recommend this service to another. Was looking to make a last minute RV booking which felt pretty much impossible to find an RV. Somehow ratpack performed some magic and found the only RV left in Queensland and made it all super easy for us to organise. Excellent service and lovely people over the phone. Thank you to Tyla in particular!

Brynn Meyers
22 December 2022

I highly recommend RatPack Travel. Tyla was super helpful and dedicated to helping me and my friends find a campervan that was the right fit. She was really informative and gave lots of great options for us. 10/10 service!! Can’t wait for our road trip!

Harriet Eggleston
21 December 2022

Tyla couldn’t have been more helpful, we’d have happily invited her on our trip 😂 I’d highly recommend using RatPack, 10/10

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