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Hey, it’s Sammy, Founder of RatPack. Here is my story:

I have been cruising around Australia & NZ since 2011, my more than extensive Roadie around Australia covered over 26,000km. I road tripped the full loop from Byron to Sydney {the opposite way around – you’ll know what i mean when you check out the map below} and also winged it in New Zealand for 2 years cruising around both the North and South islands with my bruv-ski {Jakey the Camper King}.

From breaking my back picking zucchinis {93 days on a farm – you’ll know what I mean when you do it} to dropping numerous plates as a waiter and blagging my way into construction jobs, I found myself a dream job working in travel. It was finally a chance to give people all of the knowledge that I had discovered along the way.

At first I was lovin’ life offering tours & transport to backpackers needing help. I soon realised that as good as the information I was giving out was, the after service & product quality didn’t quite match my customer service.

My experience of working for a corporate company began to stop my love for travel, no morals no ethics & poor customer service – my original idea was to set up a backpacker website designed to give first time travellers the tips and tricks that nobody else wanted to share about the industry.

The original plan was to set up a website for the first time backpacker with advice on how to avoid paying over the odds for trips and transport. Then… I thought, why just preach and limit myself to an informative website when I could just change up the game and create a better, more personalised experiences for backpackers.

Click images to see more.

The launch of RatPack

We are completely independent and make all of the decisions ourselves, we have no rules other than to give the best personalised advice possible >>> 100% unbiased. We are a community of like minded travellers who only give advice that we would wanna hear ourselves.

We’re an online platform with our RatPack HQ based in Byron Bay, we live a cruisy life where our days start and finish on the beach, you’ll always find us chasing the surf or having some beers when were not creating epic adventures for our RatPackers.

Anyone that wants to know the true definition behind the name RatPack….. You’re gonna have to come in to the Bay and have a beer with us and we’ll let you in the secret.

 

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About the Author: Sammy
You can never EVER forget where your from – In my case Manchester, UK. But for now and for...

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CUSTOMER REVIEWS

From our RatPackers

5.0

1,400+ Google & Facebook reviews

5.0

1,400+ Google & Facebook reviews

Marjolein Spaans
22 February 2024

Very happy with the great service by Gregg! He got us a good deal on short notice👍🏻

Niki Nuisance
21 February 2024

George from RatPack travel has been an absolute delight to deal with. My husband and I are going on our first adventure in a motorhome to Queenstown Nz in April. George made the booking process stress free, he also got us a very decent discount and he answered all the questions that I had. I'm beyond happy with the experience and would highly recommend this agency the next time you want to book a motorhome for your next adventure.

Larissa Paez
21 February 2024

Super good costumer service, Joe helped me find a Van with a very short time for my trip, he was super attentive and assertive, showing me different options, so now we have a good Van with a good price.

john christophers
20 February 2024

super easy booking process and great guy to chat to! thanks Ryan F!

Ele Hudson
20 February 2024

Reuben was incredibly helpful with sorting out a camper van for our trip - literally did all the work for us! He was super fast, efficient and knowledgeable with regards to everything and overall a super friendly guy! Would definitely recommend ratpack travel to a friend, it was EASY

Coralie considere
19 February 2024

Gregg was very helpful in the booking of our van for our road trip 😁

Mark Grundy
19 February 2024

Ratpack worked round the clock to sort us a motorhome at very short notice. Originally working with Chris to sort something and getting it over the line with Mikey, everyone we spoke to was very friendly and helpful for sorting it out and we look forward to our trip with comfort knowing that it's all sorted. Big shout-out to Mikey who got us a real deal!

Harry Smyth
17 February 2024

Really helpful team and so responsive. When we had a booking query they were quick to resolve and rectify. Thank you for making the process so easy!

Madalynn Francis
16 February 2024

Thank you Thijs for all your help! You made the process of booking and picking the right campervan so much easier.

Rick Riker
16 February 2024

Very friendly and went through everything in great detail, made everything super easy I will be using them again in the future!!

Emily Curteis
15 February 2024

Insanely efficient. Seems like it’s too good to be true. But it’s genuinely that easy. Joe was so fast at replying and provided me with all the information I needed to choose the camper van for my road trip. He also got me a great discount (a lot more than planned) which was something I was not going to be able to get if I went directly to the camper van company. Over all a great experience- recommend to anyone looking for campervan in NZ.

Lynn Kanuka
14 February 2024

Joe at RatPack Travel was super awesome to work with! We had some challenges with our dates and drop offs and Joe really worked overtime finding us a campervan that worked for us. It was fun to chat and truly an easy efficient economical experience-Thanks Joe😊

Amy Barrie
14 February 2024

RatPack travel have been extremely helpful. I dealt with Thijs who was great, he found me the best deal to suit our trip from carins to Sydney, at a very competitive price. Great level of customer service, I was definitely recommend.

Siobhan O'Hora
14 February 2024

Jenna made booking with RatPack so easy! She was so efficient and listened to what I wanted to book, giving different recommendations and options and found me a great deal! Would highly recommend!!

dylan judge
14 February 2024

Ruben was excellent! Super nice and easy going. Made the whole process extremely smooth. Thanks for your help mate! Top guy

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