Super friendly, and speedy service Anna was lovely- she went above and beyond to help us get the best deal. Definitely recommend!
Jenna was absolutely amazing! Made my booking so easy & was a mind of information about all the booking options, helping guide me & my friends on what camper suited us best for our trip. Could not be more helpful even with additional trip tips! Would highly recommend jenna to anyone who needs info / wants to book a camper! Can't wait for my trip.
Tammy was great with helping us get the best prices and packages that suited us best. We will definitely book again through them. Thanks⭐️⭐️
Jenna & George were a great help in booking our camper-van trip around NZ. They got a fantastic discount compared with going directly to the hire companies. They were very friendly and informative.
I have just booked a campervan… excellent phone service from Anna. Very clear explanations. Will write another review after our trip😀
George from Ratpack Travel was really helpful, he talked me through all the different camper options and what would suit me. He sent me links so I could look through the specs myself. Would really recommend ☺️
Ryan and Jenna were fantastic in assisting to book the right camper for our holiday. Would definitely recommend RatPack Travel.
Mikey was amazing to deal with. Super helpful and very informative. Came away with an awesome deal. Highly recommend!!
Thanks Jenna for your time and help
Jules was amazing. Very helpful and knowledgeable and made the experience completely stress free! Would definitely recommend and book through her again!
I have had the Absolute pleasure of corresponding with "George" regarding my upcoming holiday 😀 I was Very flustered in not knowing where to even start... Then I seen their post on Facebook, so thought I'd give it a go!!! Thank Goodness I did 👍 George has taken away All my stress and worries and has done all the work for me ~ how good is that 😉 My holiday isn't until September ~ yet I know if I have Any questions, I can give him a call and he will help!!! I Will Definitely be telling Everyone about this company and the Brilliant customer service I have been shown! I Cannot rate them any higher, mainly because there's only 5 stars to pick, but I rate them 100% the Best Company I have Every had the opportunity in dealing with!!! Thankyou George ~ I will Forever be a Valued, Happy Customer 😃 Kind Regards Cindy 🙏
Great experience booking with them, Anna asked about my requirements and found the best deals for my upcoming trip. Can't wait.
Ryan did an amazing job and guided me through the alternatives of different campervan rentals and helped me to find what suits me for my trip
Planning a huge trip is always a daunting experience but George managed to make the whole experience stress free and enjoyable. Everything from start to finish was personal and easy! Booking with RatPack is like being on the phone to a mate. Super informative, really friendly and we got an amazing deal. All you can ask for really. Thank you RatPack!
Huge thank you to RatPack Travel! We left it pretty late to book our campervan for Tassie and couldn't find many affordable options ourselves. I spoke to Gregg from RatPack on Whatsapp and within 10 minutes he had found us a great vehicle at an amazing price. We've just landed in Hobart and found out we've been upgraded to an even better van at the same price!! Will definitely be recommending RatPack to everyone I know who is planning to travel and see Australia the proper way! Thank you Gregg! ❤️
My booking experience was such a pleasure and quite unique. I assumed I’d be dealing with computer generated prompts but instead had 2 calls with the lovely Anna who worked with our tricky time difference (I’m in Qatar) . Within 24 hours she secured me a great deal on the van that would work best for me. Can’t wait for my December adventure and couldn’t recommend RatPack Travel enough!!
Ryan was very helpful top bloke 👍👍
Super fast and at the same time very personal booking processing. Anna was very friendly and always available to answer any questions. Makes booking super easy, very good service!
I had an incredible experience renting a van with them for my road trip in New Zealand. Ben was exceptionally helpful and made the whole process smooth and enjoyable. We had a pleasant chat, and they were accommodating when I needed to make changes to my booking. Highly recommend this rental company for anyone exploring New Zealand! Can’t wait to get in the road.
Cannot recommend these guys enough!! We recently booked our 3 week holiday in NZ. We would be lying if we said the process of looking for a motorhome/campervan was easy. We spent days tossing up options that hardly met our budget. After a few days of stressing out like a pair of lunatics we came across RatPack Travel, lo and behold they were the saviours we desperately needed! We hopped on a call with Chris and got chatting. Within the hour we locked in a spacious motorhome (with insurance) that met our budget - WE’RE SO STOKED!! We wholeheartedly recommend RatPack Travel to any future holiday makers out there looking for a fast, reliable and friendly service! THANK YOU CHRIS!!! ❤️🔥
Haven't started my journey yet so can't say much but so far the customer service specifically from Ben has been incredible and he was able to find me a great deal and I'm very excited.
A huge thanks to George and Jenna for a great service! Kind, accomodating, and effective!
Anna has been really helpful and made sure I got the best deal for my last minute booking. She made it really easy as I had nothing to do, except for answer questions and review the details to confirm the booking. She was very professional and also answered my questions and gave me tips. The service is free for users as they get paid by the rental company. Thank you to Sammy and Tammy as well for finding a solution for me :). Will recommend your services.
Super helpful and friendly staff. They helped me plan an adventure with my dog in a rental camper and got the best deals. Thank you Ryan F and RatPack.
George was super helpful. He got us the absolute best deal and saved us so much money on our van!
Gregg was great to work with! Made the process so smooth and effortless!
These guys are lifesavers! Needed to book a van for ten days right before arriving in Australia and they did all the heavy lifting finding the van! Huge thank you to Anna for being incredibly friendly and helpful - RatPack is the best!
Ben was amazing and went above and beyond to find us amazing deals and exactly what we were looking for. He did it all in record time too! We were very close to our travel date and Ben was doing so much for us so quickly! Definitely recommend
Mikey was fantastic from start to finish. He was so efficient and easy to talk to. 10/10 for him, would highly recommend the service. So happy I chose to go with RatPack Travel.
Friendly helpful and accommodating. Thanks Ryan. You made it all very easy.
Great service from Ben, came back with answers within minutes and walked us through the process, great experience, thanks Ben
George was fantastic, I came in very vague and he gave me the time and examples to lock in what we were looking for. He found great deals and was easy to talk to - he was able to give tips about the process without putting any pressure. Would recommend using Ratpack.
Ben made it so fast and easy for us to reserve our camper van for our trip in the fall! Excellent service!’n
I had a call with Ryan who was super nice, knowledgable and made me feel really at ease with making my decision. He asked me all about what I want to do and achieve on my trip, although I didn’t really want to pack too much in… nor gave much detail on what I want to do, he gave options and ideas for me to look into. He used his own experience as an example which was really helpful to hear and made me feel like I’m right at home with RatPack, I knew then I was making the right choice by talking to him. He answered any questions I had, even if they seemed like silly questions to ask. The booking process is really easy and straight forward, they do all the hard parts for you. Once Ryan talked me through my options, I made my selection and all I had to do was enter my card details for the deposit and I was done! Thanks to Ryan’s detailed and calm approach I knew I was booking with the right company/team. I can’t wait for the next step!!
George has been amazing. He put together the costings for our trip, and then I changed the dates completely and he redid everything and said it wasn’t a problem. I felt that he worked hard to get me the best deal, advised me which pickup town was the best deal, when was the best time to travel, and how I could save money by adding a day to our trip (yes, it was cheaper to go for 21 days than go for 20!). George sent through mountains of advice on travel destinations, camping sites etc. I would definitely recommend RatPack Travel and George.
The Ratpack team and specifically Ryan f were great for booking our dream New Zealand campervan trip. Ryan worked hard over several days trying to find the best possible deals for us and the communication was great with updates regularly. He was able to get us 2 vans that out did any other quotes that we received and we are really looking forward to our trip with Ratpack being by our side. Thanks a lot Ryan F!
Lovely people, more than helpful.
I am so stoked with the service I received from Ryan at RatPack Travel. He was so proactive and on the ball to help me with all my questions and variations. He gave me several options and gave me other things to look at to make sure I had all that I needed. Ryan did all the legwork in following up the availability of the type of van I wanted. If you are wanting to go on a Campervan holiday no matter how long or short, I would recommend RatPack Travel! They will be you support in every step of the process, in the lead up and while on the road. Thanks Ryan! You're a legend! They are a one stop shop when it comes to sourcing campervans and motorhomes from different providers! I nearly forgot to say - he got me a great deal on a newer model. ;)
Thijs and Gemma were just so lovely to communicate with and explained everything so well. Booked us our campervan seamlessly, and with a great deal too 😊 10/10 service from them both!! Couldn’t recommend more! 😊
Ben was super helpful, easy to deal with and always got back to all my questions nice and quickly, with all the campervan options out there we really didn’t know what one to go with but Ben did all the searching for us and made the whole process really simple.
Amazing and outstanding customer service, Ryan exceeded all expectations, he and his team found the perfect deal for us, if you are looking for renting a campervan in NZ or Oz, don’t look for more! Go straight to them and you’ll see you are in the best hands! 🙌
Greg was superb! We told him what we wanted in a camper van. Even with less than two weeks notice, he didn’t disappoint. We loved our camper van and it was perfect for the two of us!
Very good, honest and competent advice! Reuben found us a perfect offer for Australia and New Zealand, because in the end we even got the better option at a cheaper price thanks to Reuben (Thanks for that again Reuben🫶🏽) PS: booking earlier is particularly recommended for New Zealand, as they are significantly more expensive here than in Australia.
Can’t recommend enough, great service! I worked with them for my trip to NZ
If you want to go on holiday in New Zealand (they also cover Aus) look no further! It was an absolute pleasure dealing with Jules who gave valuable insight into the best places to go, companies to use for rental campers and advice on what camper is best. They also managed to get us a great deal on a camper. Jules was friendly, professional and acted very quickly with no noise - just the information I needed. Thanks again!
Have just finalised booking my trip to travel the east cost! I can’t thank Chris enough she was a massive help throughout the whole process, any questions and queries was answered and was always only a phone call away! Great service! Couldn’t recommend more!
My roadtrip was book entirely with the help of RatPack Travel. It was very helpfull. Thanks !
Amazing service with Reuben! We were on a small budget for the peak season and they found the perfect match for us! Very professional!
After our initial enquiry Ben phoned us to discuss van options within our budget. He was knowledgable and patient taking us through the entire process. I would highly recommend him and his company.
Reuben was a great help in finding the best campervan for us! He gave us some good advice and travel tips to help aid our final decision. The whole process was smooth and quick.
